Kaoutar El Gueri
Buyer
We are incredibly happy with the support we received from Katy Mazen during our home-buying journey. From the very first contact, her friendly, professional, and personal approach stood out. She always took the time to answer our questions, offered honest advice, and truly thought along with us — something we greatly appreciated during such an exciting (and sometimes stressful) process.
What really made a difference for us was her continued dedication, even when one of the three intended purchases eventually fell through.
What stood out most was how she continued to help us after the deal fell through. She went above and beyond to assist us in getting our reservation fee refunded, something we truly appreciated and didn’t expect.
That gave us a lot of confidence and peace of mind.
In the end, we found our dream home. Even after the purchase, she remained available and willing to help with practical matters and follow-up. That kind of care and commitment is rare these days.
If you’re looking for a trustworthy and client-focused real estate agent, who looks far beyond just the transaction we highly recommend, Katy Mazen and “Your Property Concept”.